Difference between revisions of "Documentation/4.8/Report a problem"
(Nightly -> 4.8)
Latest revision as of 07:07, 18 October 2017Home < Documentation < 4.8 < Report a problem
- I have a question about how to use Slicer for a particular task or I'm not sure things are working right
- Try your best to sort out the issue by reading documentation and checking error logs
- I am still unclear about what to do.
- Something is definitely not working as it should or I would like to request a feature.
- File a bug report in the issues tracker (you need to register first). It is important to provide enough specific information so that a software developer can duplicate the problem - see details below.
- Don't be anonymous: real people trying hard to solve real problems are more likely to get valuable help. A vague question from a random email is likely to be ignored..
- I would like to let the Slicer community know, how Slicer helped me in my research.
- Please send us the citation for your paper.
- Background: funding for Slicer is provided through competitive mechanisms to a large extent by the US government and to a lesser extend through funding from other governments. The justification of for those resources is that Slicer enables scientific work. Knowing about scientific publications enabled by Slicer is a critical step in this process. Given the international nature of the Slicer community, the nationality of the scientists is not important. Every good paper counts.
- I would like to give feedback on my experience with Slicer.
- Share your story using the Feedback link accessible from the Slicer Welcome module
Error report contents
- What steps were performed before the problem occurred
- What behavior you expected
- What happened instead
- Copy-paste the error log: you can access it from Slicer in the menu: Help / Report a bug. By default log of the current session is displayed but you can retrieve the logs of the last few sessions
- Optional: capture a screenshot that illustrates the issue
That could be summarized by the SSCCE (Short, Self Contained, Correct (Compilable), Example) approach documented on http://sscce.org
Workflow for Handling Bugs and Feature Requests in Slicer
The following instructions describes the recommended workflow to report a problem related to Slicer application.
- 1. Register on the issue tracker
- 2. Sign-up on the developers mailing list
- 3. Create an issue in the tracker.
- 4. Optionally, if you would like to share dataset >= 2MB, you should consider uploading them on our dedicated server. See How to share and associate data with an issue
- 5. Send an email on the slicer-developers list pointing to the reported bug. Title of the email should start with
[BUG 1234] Title of the bug
The following diagram illustrates Slicer issue workflow:
Source: Adapted from http://www.warelab.org/blog/?p=24